Whilst in Richmond on holiday from Somerset my car (Mercedes E350D) developed a problem out of the blue with the engine oil light appearing on the dashboard. Never happened before and the car is serviced regularly. However we found Browns on the internet and called in unannounced and explained the situation.I spoke to Steve, the service manager and he immediately found me a technician called Carl Sayer who sorted the problem with an oil top up.They are a very busy garage, dealership but could not have been more helpful.If you are ever unfortunate enough to need emergency help with your car whilst in Richmond North Yorkshire then I could not recommend this garage highly enough, they were friendly, helpful and very professional.A 5 star review is the least they deserve.Richard Fenn, Clevedon, Somerset.
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