brownscarcompanyltd.co.uk

4.1
4.1 Based on 160 reviews

...

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Lance Long
Total shambles of a trader.

Just returned home from a 150 mile+ round trip to Browns. I now know, and would advise anybody, not to even think about crossing the road to visit them.Before leaving home I phoned to check that the vehicle (a Range Rover Evoque priced at £14,700) was still available and was informed that it was, and that they would get the vehicle out so that it was accessible. Upon arrival I was told it was still at the back of what appeared to be a breakers yard and they hadn't had a chance to clean it, despite them being next to a car valets. After a breakdown truck (seems apt after reading reviews on my return!) was moved we were able to get to the vehicle. I can honestly say I have never rejected a vehicle as quickly as this one! Between the photos being taken/ posted online and my arrival the vehicle looked as if it had been used for off-roading on a farm and used for transporting cattle. The general condition of the car was filthy inside and out, the bodywork was scuffed in several places, the front footwells were full of mud and the once white(?) leather seats were a strange creamy yellow colour. I declined the opportunity of getting into the vehicle as it was so obviously a health/bio hazard. Judging by some of the other reviews, I got off lightly by only losing a day of my life I'll never get back.

1
Date of experience: Jun 01, 2025

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