I wish I had checked these reviews before. I bought myself a special ring from Browns in December 2023. I have worn it very little as I work in the NHS so don't wear it in work. One of the diamonds has fallen out and the retailer has said "I’ve received the assessment from our workshop regarding your ring.The diamond came loose because the claws have worn down over time, which is a common occurrence.To replace the diamond, retip all the claws, and polish the ring, the quote is £190."How do gold claws wear down after 20 months of minimal wear. I am waiting for feedback from the complaints department, but after reading the reviews I am very anxious.
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