We purchased our wedding bands last month from BROWNS. We explained what we wanted, the engraving and they also measured our fingers to get our sizes. After waiting 2-3 weeks, my ring was too big and had no engraving so we had to send it off again for resizing and engraving. After waiting another 2 weeks it was still too big and I had to pay a charge of £60 for another resizing. When the ring came back another 2 weeks later, it was the correct size but they mad e a mistake on the engraving (spelt my partners name incorrectly). We had to wait for another 2-3 weeks to get this back. Fast forward last week when we finally got married, I noticed one of the diamonds on my ring had gone yellow. This was very worrying considering I had only just been wearing it for 2-3 days. I took it to the shop for it to get looked at and they had no idea what it could be. They cleaned it but still no luck. They advised to send my ring to the lab to get it looked at and again another 2 weeks wait. They had the cheek of charging £60 which we absolutely refused to pay considering the ring was barely worn. Can’t believe the quality of the ring is absolutely shocking considering we spent SO Much money on them. Definitely wouldn’t NOT recommend
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