I ordered an item for click and collect on 12th January . The website says it takes 3-5 working days . It still has not arrived . It is impossible to speak to an actual person get any updates or information . The so called 'live chat ' is obviously a bot and just gives automated answers ,the same with email. No real customer service at all. Very bad experience .
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
