Ordered a present for my daughter and absentmindedly gave wrong eircode. After an unsuccessful request to redirect parcel with An Post, I contacted Brown Thomas. Their representative (Conor) was extremely helpful. He did everything in his power to locate my parcel and when this failed he sent me a new order. Incredibly impressive. Well done BT!
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
