I was delighted with the service. Once I contacted Brown Thomas by email. Within 24 hours Conor contacted me and we went through the issues and he gave me a few options. Once I decided to send the product back my return label was sent to me within few hours. It was easy to return parcel by post. I do think before the item was sent to me. The store staff should carry out a quality inspection before posting.
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
