My order included small bottles of perfume on a gift set. On receipt of my order I noticed one of the bottles was almost complely empty. I contacted the BT Customer Service team and received an answer within an hour. Siobhan was the lady who helped me. She apologised and assured me it would be sorted. She also provided me with the steps necessary to return the package. Which I did. A replacement order was dispatched that day and I received it within 48 hours. I was very satisfied with the service I received and will have no hesitation ordering again from BT. A big mention to Siobhan in BT who provided a super service to me throughout.
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
