Outstanding customer service today and two weeks ago from manager Lisa in the food department in Brown Thomas Grafton St. Lisa helped me out with a problem I had with a Fortnum and Mason purchase and couldn’t have been more helpful and kind. Thank you so much. And today, Zoe on the cash desk was just so lovely, warm and natural. It really just takes a simple smile and a few kind words for me to remember lovely staff and to bring me back into any shop. Thank you to both of you for being so kind and sweet. And also a mention for Martin in the homeware department who I’ve chatted to on many occasions. What a complete gentleman. And lastly (I didn’t catch their names) the staff in the electronics department (TVs) who I spoke to two weeks ago - really personable and helpful. Thank you very much.
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
