I have shopped with Brown Thomas for 25 years. I have always found their service and assistance exemplary. Things go wrong and that is a given in life. The measure of greatness in this regard is how problems are dealt with. I recently had some confusion with an online order when an incorrect item arrived. Carmel from the customer service team was prompt and proficient at resolving matters. She was excellent to deal with and a credit to her team. I thank her for all her help.
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
