The customer service is good but the website is very clunky. The filters aren't helpful and it can be difficult to search for items. Pictures of products are limited, products descriptions are vague, and dimensions are rarely available. It also doesn't help that the website is a carbon copy of the Arnotts one. The fact that this is supposed to be a "high-end" store isn't reflected on the poor website. Needs work.
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
