I ordered earbuds on 2nd April, got an email saying they be ready for collection on 6th April, I'm still waiting, got in touch with CS yesterday, was told he will ring me back, never did, not surprised, got onto their messaging service, was told it will be looked into and I will get an email, I never did, got onto their WhatsApp messaging, was told because its an electrical item it will take longer, funny though, because i ordered the very same item in september for my niece and I was able to collect it in a couple of days, and now I'm told it will be ready early next week, seems to me they lost the item, or a member of staff has sticky fingers and now they're putting in a whole new order
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Brown Thomas & Company Limited is a chain of four Irish department stores, located in Dublin, Cork, Galway and Limerick.
