Bought a 2024 Seadoo Switch. Nothing but issues with performance, jet alignment and steering from day one. Went back and forth between dealership and BRP for 5 months essentially couldn't use the boat. BRP was HORRIBLE at communicating testing steps with the dealership. At one point they advised the dealership to return the boat to me as there was noting wrong (despite the boat maxing out at 30kph when the average one does 70kph). After 5 months the dealership tech found the supercharger hose was not tightened from the factory. 5 second fix. All summer unable to use a $55,000 purchase. After MONTHS of fighting with this, all BRP offered for this was the warranty time back that it sat in the shop for. William Gilbert from BRP made it clear he was the "first and last" point of contact for me as he was "as high as it gets" with BRP. He also advised that if I wanted to trade the boat in he would work with the dealership and the trade in difference (with 10 hours on the boat most of that testing) would be around $17,000. So with 10 hours on a BRP product they are saying it depreciates 30%. PLEASE PLEASE do not buy from BRP ! They DO NOT stand behind their product. I will be sharing this story with every review and social media account I can to ensure no one else goes through this with BRP.
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