I would never purchase another BRP product, nor would I ever recommend them to anyone. Their customer service has been the worst I’ve ever experienced, with no genuine interest in making things right. I understand that products can be defective, but the real issue is how a company handles it—and BRP has completely failed.I purchased a brand new Sea-Doo jetski, and it has been sitting at their authorized dealer for over a year. During this time, I have never been able to ride the unit. Despite the ongoing issues and constant delays, BRP has done nothing to resolve the situation. Meanwhile, I purchased a Kawasaki jetski at the same time, and it has been flawless—no issues whatsoever.If you're considering buying from BRP, do yourself a favor and look elsewhere. This company has no respect for their customers' time, money, or experience.
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