brp.com

1
1 Based on 16 reviews

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Gutshi
Bad service from BRP

Have a fishpro jetski from BRP with a faulty cooler from purchase. The lid wouldn't seal and keep flipping up during travel.Took it into the dealer for repair, but after they handed it back from attempting a repair, the lid still had a 5mm gap and didn't seal.Asked for a replacement and have waited a few months for BRP. Now BRP is delaying for another few months on top of this. After months without a proper cooler for fishing, I asked BRP for a refund of the cooler cost so I could sort out the problem myself. They have denied to help in any way, and directed me to a different dealer to solve the issue instead of solving it themselves.Also, to top it off, the 30amp relay has stopped working on me at the ramp the other day, so the first trip i have tried to make in many months was called off. My jetski only has a few hours on it! Jetski is good, but would definitely consider other options before Seadoo due to the quality of service received.

1
Date of experience: Feb 03, 2022

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