This is an update to my previous 5 star review for Bruvi. After really loving this machine and using it , I went to reorder pods. I assumed they delivered pods really quickly like Nespresso ( almost overnight with a carrier ) but they do not. Your only option for pod delivery is USPS which like the worst carrier ever in my area. Theft is rampant. When I tried to reach CS about this , no one answered the phone ( bad ) and I had to email and ask if there was a different carrier I could pay for that was faster and actually reliable. Fed Ex ? UPS ? 3 days later I got an email that told me I could " call my Post Office " and ask for doorstep delivery of my order. This my friends , divides the men from the boy in terms of top shelf anything ( products ). Can you get overnight delivery ? In this case , for a very expensive machine that uses an exclusive pod , they only ship via unreliable dinosaur USPS. Additionally , they rely on Zen Desk for sloppy customer service. Bummer. I looked on Amazon was was able to get same day shipping of pods through them. Is Bruvi shipping pods through Amazon ? if so , good but the CS never told me that . If not , they are going to lose their pod business to Amazon's spectacular same day delivery of coffee when you need it.
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Exceptional coffee, made easy. Bruvi is a breakthrough brewing system that completely reimagines the single-serve coffee experience. With patent pending brewing technology, Bruvi offers remarkably tastier coffee –-hotter, stronger, smoother with noticeably less bitterness –- the ability to brew seven different beverages and an innovative, responsible pod disposal option, all with single-cup convenience and a beautifully designed brewer. Bruvi makes filter coffee, true espresso and Americanos, cold brew (the first from a single-serve system) and more —so users can declutter their kitchen countertop and display a single, stylish brewer.See more
