I’ve just seen the billed charge for work done for a bedbound 91 year old gentlemen. It was for a lock change, call out fee and labour. All that was required was the handle tightening up with a Phillips screw driver. Time to me would have been 3 minutes. NO New lock required, NO new handle set. ALL should have been carried out within a call out fee. They charged him £732 incl Vat. You make your own mind up on this firm.
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