My key snapped and left inside lock so it was unusable - phoned the number - he was round within the hour. He drilled the lock out (allegedly costing £185!!!) and then for some reason added labour of £90 but surely the £185 would have included labour. Then for a replacement barrel charged £436!!! My colleague who does DIY himself said it should not have cost more than £50. I was stuck in an awkward situation and had nowhere to go so had to pay a total of £852 including VAT for 30 mins work. Feel completely conned - also, when I googled 'locksmiths in Chelmsford' it simply comes up with this guys mobile number, not the full company BS Security Maintenance Ltd. And when you look on Companies House and see Bogdan-Florin STOICA and that the net assets are only £700 you know it is a complete and under con!
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