I am completely disgusted with these people. My inside door had two tiny screws come out of the keepers and the door would not stay closed.l phoned up this firm and was told the locksmith would be to by 5o’clock. Thought this was quite quick because I had not booked an emergency as it was an interior door. He arrived at 4.45 told me that he had to realign the keeper, I know nothing about door mechanism so when he told me it would be £150 I thought it was going to be a big job so l agreed. He got two screws and and replaced them in the same holes as the ones had come out and said job done. I was shocked, got charged £180 with vat and because I said that’s ridiculous for two screws he told me that he done me a favour because he could have charged £48 call out.He left at 4.55. I am 76 and disabled but that cuts no ice with these sharks. There should be laws to protect the people from predators.
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