I hadn't actually approached this company but they were used as a locum for a local company I did use. Unclear pricing and extortionately expensive. Having just had my lock cut and replaced I am sad to say I am appalled at the extortionate cost.The chap turned up and said it would cost £120 to cut the lock. Expensive I thought as would be cheaper to just buy an angle grinder myself but he’s here so might as well proceed.. This took the whole of 5 minutes. Then when it came to a replacement he started reeling off various options, I went for the cheapest which sounds like £80. It was actually £120, then £80 for the cylinder which is slightly confusing in its own right. Totalling at worst £320 now..Then when it came to the bill I get told there are labour costs and emergency call outs as well as VAT bringing it to £540. I did say not sure why it was classed as an emergency in the middle of the day on a Thursday and I never said it was. He did reduce this to £480 but still at outrageous price and I certainly won’t be using their services again.
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