Seems I have to echo all the other many comments with my post. My mum is 83 and found she was unable to close her back upvc door. She called what she thought was a local family run locksmith to see if they could help. They said the call out would be £90.00. They advised they would attend at 7pm. She then got a call from a London number (she lives in Devon) to say they were running a little late. Two men arrived at 9:30pm. They had a look at the door and removed the strip lock. Then said they needed to replace it which would cost £1300.00. These strip locks can be purchased for around £70.00. Fortunately mum refused stating she didn’t have that sort of money. They kept on pressuring her trying to get her to agree, eventually an hour or so later she asked them to leave. They then tried to say as she a pensioner they could reduce the cost to £600 + the £90 call out. She again refused and only paid them the £90.00 and got a handwritten receipt after insisting she needed one. I live 150 miles from mum but drove there today. The lock they removed had been thrown on the floor and left. I re-fitted the lock and it was working fine. The problem with the door was being upvc the packers that square the door had slipped. I adjusted the packers and the door closed and locked without any issue. These guys are simply charlatans who prey on the old and vulnerable. I will be contacting trading standards to ensure they have the incident recorded. STAY WELL CLEAR
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