I wish I had looked at the reviews before using this company. My lock was jammed and the ‘locksmith’ wanted to drill through the door. I managed to convince him not to and he was able to unlock my door. He tried to hard sell me a new mortise lock that the cheapest was £150 but recommended the £250 one. I declined and asked him to put my old lock back and I would sort it out using someone else. The whole job of less than 10 mins cost £240. I was shocked but felt I had no choice but to pay. I called the company later that day after sitting with the feeling of really being taken for granted and ‘had’. I was told they would look into it but never came back to me. Do not use this company.
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