If I could give this company no stars I would. I wholheartedly echo what other people have said about the booking platform. 1. Difficult to use in the back office, I have used several booking platforms and this is just needlessly complciated2. Customers found it difficult to use.3. My clients on subscriptions were not transitioned well, some were not charged at all others were charged twice. 4. The platform being described as being able to do all things can't, the system lags and is nothing is straighforward. 5. I spent any free hour of the day dealing with queries from clients re the system or going back to B Sport with issues. The exact opposite of what a booking system should do for a sole trader like myself. To be honest the list could go on. My gut told me not to but i did, trust your gut! I have ended up paying my way out of 6 months of the contract and going back to team up which I did not have a problem with in the first place. The last couple of months have been awful. I am deeply suspicious of anyone who has given this company 5 stars The only plus was the customer service lady Marion who did her best to help.
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Founded in 2018 by Zakaria and Sofian, bsport embarked on a mission to empower studio owners to embrace their passion through innovative technology. From our offices in Barcelona and Paris, we've expanded our reach to serve over 3000 partners across more than 40 countries, with an active community exceeding 600,000 active members. Our journey has been bolstered by over €4 million in fundraising to date, amplifying our commitment to reshaping the fitness and wellness industry.
At bsport, we offer an all-in-one marketing and management platform tailored for boutique fitness studios. Our comprehensive suite of tools supports partners in scaling their business by simplifying and automating essential operations, to personalise their marketing, and to seamlessly manage memberships, billing, and scheduling.
Our mission is to alleviate the burdens of studio management, allowing owners to focus on what they love - nurturing their business and clients.
Our growth is a testament to the devotion of our dynamic team of over 200 dedicated employees who are driven by the ambition to revolutionise the fitness world. The unwavering commitment has allowed us to offer technical and commercial excellence, crafting personalised solutions that prioritise customer satisfaction. We're all about active listening and tailoring our offerings to meet the specific needs of our partners.
So connect with bsport today and be part of this incredible journey!See more
