bswhealth.com

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1 Based on 5 reviews

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Tammy
My husband had total shoulder…

My husband had total shoulder replacement. The VA takes care of his bills. The surgery was so far successful. Now the therapy part Baylor Scott and White therapy Longview, Tx is the worst ever. I watched these 2 ladies, mind you one of them is the director of the facility. The entitled young girl would insult my husband in front of another woman ( patient) the entire time he, she was there. Comments like can you count? Pushing him around like he was a rag doll. I was livid! They both looked et each other every time they did something to Steve and just smiled. Really they were more interested in the music than the patients. I had to tell the director to take care of her patient multiple times. My husband wants to go back I think it’s a bad choice but he is the one they deal with. I will be letting the VA know how he is being treated. Steve is a smart man brings home $80.000 a year. So not stupid at all. Entitlement with these young kids will for sure get their face rearranged.

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Date of experience: Jan 13, 2026

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