btconline.com

1.6
1.6 Based on 69 reviews

...

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Charla H.
IGH one rewards - a frustrating experience

The service associated with IGH one rewards has been extremely disappointing. After years of loyalty, I was excited to use a suite upgrade for my wife's birthday. I booked early to secure a good rate, but when I tried to use the voucher, I was told it couldn't be applied due to my booking being for 9 nights instead of the 5 allowed. Despite my willingness to adjust to 5 nights, I was informed I would need to split my booking at a significantly higher rate. This feels like a scam and has been a complete waste of time.

1
Date of experience: Dec 04, 2025

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