I went with BTOD because of the short lead times. Seems that when they rolled out the new seat option, they didn't inform anyone that they didn't actually have them in stock. I was told to hang in there, and we should have it out by next week. After no update, I found out that they STILL didn't have an eta the following week. After a month of waiting with no eta I canceled the order. The customer service person was attentive and quick to respond, and gave me a 5% discount when asked for which is why I gave the extra star.
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BTOD.com is a certified member of BBBOnline ® Reliability Program maintaining an A+ rating. Our sales continue to grow year after year because our dedication to providing high quality products and excellent customer service. In 2013 our company was ranked 1,366 on Inc.’s top 5,000 list. In early 2019, BTOD.com grew to te employees and moved into a location in Weston, WI. This will give local customers an opportunity to try products in person and provide a virtual showroom to clients across the United States and Canada.See more
