I have had it with your absolute horrible service. This parcel has been sent from Kempton to JHB to Vaal to JHB to PTA then appartently the adress had to be updated because it does not exist. Your call centre is of no use, no one ever phones back, the one person that phoned actually said a manager will phone me, but clearly there is no management that works in the building or maybe in the whole company.Where is my parcel? I do not want another mail that states it will be sent out within 48 to 72 hours. Clearly that is also not the case if you look at the attached feedback, if you can call it that. I want a proper answer. I will even collect because clearly Midrand is on wheels and moves around South Africa.
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