Very poor service. They marked my SHEIN package as delivered, but I still have not received my package. Trying to contact support is frustrating because I only get automated messages, and when an agent finally responds, they just repeat that the system shows it was delivered. I asked for the driver’s number plate and proper delivery details, and they told me they are investigating, but it has now been 14 days with no feedback. No one can explain where the parcel was left or who received it. Extremely disappointing and unreliable service.
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