Very unhelpful and lazy. I admit after 11 minutes of saying the same thing I got upset and hung up.Mpho is extremely unhelpful. She can not think out of the box to assist a customer. I have explained her many times that in order to get my parcel back, TEMU asked me to contact my local courier to get my parcel back as it was supposed to be collected by fast way couriers but Mpho continues to say I should contact the supplier in China. Unemployment rates are high. Give jobs to people who actually know how to work
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