Buffalo couriers/logistics a company that you simply cannot rely on. They need to close down and give the business to companies like Fastway, DHL & Ram. The service is pathetic. Their staff have no manners and should not be employed in the service industry especially in customer service. I hope you they lose their contract with Shein, they are simply not equipped to deal with a company that large and you have absolutely no business processes. Try action coach!!! To date I still have not received my package. It has costed me more than I could afford and has literally spoilt multiple functions and my Christmas. My kids had no clothes due to this useless company. I also spent in excess of R2000 in phone calls only to be cut off and ignored. I tried to arrange a collection in Johannesburg and that never happened. I am still waiting for my package. No feedback to date. I am not done and I will be taking this matter further. I am not the only one.
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