Hw can your company improve u ask?- find the thieves that steal our goods and prove to us that they get justice for the stress they cause us. Imprison those rats.. Top management is responsible for the thieves at bottom level. These couriers dont even ask customers to sign. Once when asked hw com- was told company policy. That's hogwash. Hence there's no paper trail of lost goods. Pathetic service by Buffalo. 7 grievance from me. The stolen package is the cherry on top. Wake up from ur sleep Buffalo.. horrific service u don't deserve even a 1 star!
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