buffaloex.co.za

1.3
1.3 Based on 188 reviews

...

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PT22
Delivery Address Incorrect, not Corrected after Two Weeks

**Parcel was allocated with the incorrect delivery address between Buffalo and Temu.**The parcel was dispatched to NELSPRUIT despite numerous emails clearly requesting changing the delivery address while the package was still at Jhb-DC.**After several very frustrating calls-- the operators have clearly never been trained in customer service!!!-- SIMONE finally managed to confirm the correct delivery address and assured me the parcel would be re-routed by 09.05.2024.**On 10.05.2024 the delivery driver called me to confirm-- the parcel has AGAIN been dispatched to NELSPRUIT and not returned to Jhb!**Buffalo is going to cost online, international retailers a LOT of business-- 'coz I'm voting with my money and taking mine somewhere else.

1
Date of experience: May 06, 2024

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