Having issues with our dragonfly already.1. The plastic in the rods has snapped. I reached out to bugaboo to try and replace given its under warranty. They told me they don't cover "accidental damage" and told me to buy replacements. The fact the replacement parts are sold out, says a lot! It is cheap, poor quiality plastic. Other prams use metal wires, which would hold up a lot better than brittle plastic. I'm so disappointed in the flimsy components and can't even get a replacement part! Also to spend nearly 2k on a full pram set up, for the company not to then provide a replacement of a $26 part is pretty ridiculous! They need to treat their customers better. 2. The seat recline mechanism is nearly impossible to use. You have yank on the lever thing SO HARD.It does look lovely and the basket is good for a compact pram. Pushes well!
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Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
