I have ordered a Butterfly pram with bumper bar 11 days ago. The bumper bar went missing according to DPD. I have raised this with bugaboo support 7 days ago and have not received a single message back from them. Their policy says customer service should respond within 48 hours but this is not true in practice.
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Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
