We bought the Dragonfly just one year ago and disgusted by how badly it is designed and made Except it's a fundamentally flawed design in almost every way - a reclining seat that falls back sporadically (mine and a friend's did the same) giving your baby whiplash. Followed by dodgy folding mechanisms and a poorly designed wheel design so it gets clogged up with leaves and dirt leaving it impossible to use without bringing something to poke into the wheel arch to clear. Considering we spent over a grand we now have a sunny day only buggy and have to buy a different one for autumn, winter and spring. Absolutely shambolic and not sustainable when you have to replace the parts. We've just had the chassis replaced and that doesn't fold so it's having to be replaced for a second time.The only plus is that the customer service through the retailer has been efficient - although they argue that the wheels clogging up doesn't affect its use. Which it absolutely does since you can barely push the buggy when the wheels are so clogged up.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more