Hurts me to have to write this because so far we have loved the products. However, returning items is a normal part of purchase flow and there seems to be an issue here. I had an item that we bought that was purchased in the wrong color. We opened the box, saw it was wrong and sent it back asap. The item was received and signed by someone on their end on 8/22. I've reached out twice for feedback about when we can expect a refund. I keep getting we are looking into it and will let you know. We are 3 weeks in and no sign of return. Soon I will need to file with my credit card and the BBB
Claim your business profile now and gain access to all features and respond to customer reviews.
Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
