For a stroller we bought this summer I purchased an accessory for my wife for Xmas. Their mobile site made me buy 2 items instead of 1. When I saw the order confirmation email I immediately sent a message to notify of the mistake.Since then I keep emailing to every email address I have form them, but get no replies. It's also not clear if they ever shipped the package. And on their carrier's tracking page there is no update.For a brand like Bugaboo that charges premium, I would have expected premium service. Major disappointment!
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Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
