I have placed an order for a stroller bundle clearly marking the correct address, but DHL track and trace link showed a different one which does not even exist and then delivery failed. It has been several days that i am in contact with customer service including firstly blaming me that the mistake is on my end and no action has been made by them yet.UPDATE: we managed to find the stroller and Bugaboo provided us with a compensation gift. Bugaboo, please make sure to mention the correct address to DHL in the future.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
