Bugaboo support team assured me the Butterfly stroller reclines to 113 degrees. We were looking for a more upright recline, since our kid likes to sit straight. The stroller delivered sits at 125 degrees, identical to my old model, so my child still slouches. The retailer we bought it from never listed the incline spec, and they refuse to accept a return, citing that the description on their website is correct. I followed up with Bugaboo about the misleading info they provided — complete silence in response to my follow ups. I am now stuck with an expensive stroller that fails its sole promised advantage. Misleading product info, nonexistent after‑sales support, and zero accountability. Skip Bugaboo if you value accurate advice and basic customer care.
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Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
