My personal experience with this company is they do not care about you as a customer all they are interested in is taking your money and then will tell you lies to stop any refunds.I never received my card but paid twice then after emails with this company I was told they will not be giving me any refund but when you start to tell them the law they soon think twice. Even though my account has now been closed they have decided to report to my credit file incorrect information which I have now opened a case.If you do some research before signing up you can find other companies that offer the same service with better reviews
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