It had taken far too many emails to get the customer service to understand the most simple of tasks of unfreezing my card. I’m extremely unhappy with the card and the service it’s so much more hard work than other cards I’ve used to build credit in the past. You should most definitely be able to load more than £20 on your card, it’s your own money so £20 makes no sense. I have £4000 in my Chase account that I use as my main card and you also don’t accept Chase so I have to open a bank account up to put a measley £20 in The card I can see from other reviews is making people upset over the small £20 limit which again is outrageous and silly as it’s not borrowed money it’s OUR money so why have £20 ? You just can’t cope with this limit it’s such hard work to keep changing from bank account to bank account with a measley €20 especially makes it harder as Chase ain’t an option but I use Chase due to the cashback they provide just like anyone elseYou’re losing customers over this all The card most definitely needs an evaluation and some changes to itI would like this sent to the Top manager in charge to look at making changes Start reading your reviews and everyone is saying the same as me Edit to the reply I got off these people This is the same reply we all get as customers, it’s not good enough. We ain’t looking for Credit, this card isn’t Credit it’s our own money so why they can’t make it £50 plus I have no idea. To mess about on tiny purchases and remember to top it up is hard workIt really does need a £50 plus limit it’s our own money afterall not credit
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