I ordered a 6 stage RODI water filter system from BRS after the first filter change in July of 2024 it quit working completely. It took month and months of working with the incompetent customer service before I finely gave up and requested a full refund, replacement or repair for the unit. Be cautious of their 365 day return policy. I got the RMA returned the unit now I've been waiting for MONTHS AND MONTHS for a refund. It is now January 2025 and still not resolved. They put a $480 credit on my account for future purchases. I will no longer purchase from BRS, just send me a refund. Well, allegedly the check got lost in the mail. I call BS, I don't think they sent a check at all, stalling. I will NEVER do business with this company.
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Bulk Reef Supply - Saltwater Aquarium Supplies for Reef Tanks
