The customer service is virtually absent. I reported an issue with a defective jacket/fleece, and it took them 6 days to respond. I returned the jacket as directed and covered the shipping costs, but now, 4 days later and after sending two emails, I still haven't received a reply. I'm quite disappointed, especially since I've purchased multiple items from them before without any problems, and they were of good quality. I've requested a full refund, but I’m not optimistic, as they don't seem to care.
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BullyBillows is known as a global brand in the canine accessory industry space, products and colours ranges are vast and BullyBillows caters for all types of breeds.
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