The couch came three months late and we’re still waiting on pieces. Tried calling, emailing, and texting all avenues of communication and heard nothing back for weeks. Eventually contacted the parent company and got tracking numbers. When we mentioned the total lack of customer service, we were met with less than a $100 refund. Still waiting on parts and the tracking numbers provided don’t work. Way too expensive for the frustration from the process.
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Burrow makes furniture that works harder, so you can live easier.
Our modular designs arrive in cleverly designed, easy-to-assemble components that fit through even the tightest spaces. And they show up in days, not months. Because great design isn’t just how it looks — it’s how it works.
