BEWARE OF THIS COMPANY; a salesperson obtained our number from another provider and made a cold call, promoting their broadband service and claiming they were now equivalent to that provider. Little did we realize that as business customers, we wouldn’t receive the same protections as residential customers and would be locked into a 3-YEAR contract! Since the switch 10 days ago, we've been without internet for six days. Frustrated with this poor service (why must outages be reported ONLINE?!), we attempted to cancel the contract and return to our previous provider, but they demand £600 to do so. No internet, terrible customer service, and outrageous exit fees—this feels like a scam.
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