business.bt.com

3.7
3.7 Based on 161 reviews

BT is a leading provider of complete business solutions from broadband and connectivity, through to security and networking for businesses in the UK and across 180 countries globally. Whatever your business, we've got your back with unmatched reliabilit...

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Richard Hughes
New broadband service keeps dropping out. There's mobile back up a delay in the switch means our til

New broadband service keeps dropping out. There's mobile back up a delay in the switch means our tills and card machines drop out - not great when there's a queue.

The account log in details I've been given do not work (obviously I've tried lots of times and have copied-and-pasted the temporary password provided) so I can't report the fault online, and when I try to call the call BT the IVR goes dead once I enter my phone number.

Have tried the online chat which is a dead link / leads to a page that just says " {"code":1002,"message":"Item not found: Empty result for site id 55195536"} "

So. my service doesn't work and I've got no way to contact the might BT about it.

Hoping someone will contact me: order no. BT22R4VS8

1
Date of experience: Apr 01, 2026

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Business Details

  • BT is a leading provider of complete business solutions from broadband and connectivity, through to security and networking for businesses in the UK and across 180 countries globally.

    Whatever your business, we've got your back with unmatched reliability and dedicated support.

    For customer support, reach out to us on X: @BTBusinessCare

  • call 0800800152
  • language https://business.bt.com

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