Awful service and support, errors on billing every single month since renewing my contract in October. I'm being charged for calls that should be included in my allowances. I have to call to switch inclusive extras every time I travel and return, yet I can still be charged or barred from calling out to EU countries. Incapable billing team that struggles to comprehend the issues, never solves the problems, and regularly disconnects my calls. I've wasted hours on the phone to them in the past 4 months. Strongly recommend you avoid using the! The price they charge to call EU countries is absurd. I should have 500 minutes included in my bundle, but otherwise it's £1.80 a minute. I suggest trying ID mobile, granted they don't offer a call abroad bundle, but their charges are 10x less on average per minute and the overall costs per month are likely to be less considering how much time I waste calling EE to fix. Offshoring all your call centres was a bad move EE! VERY POOR SERVICE
Claim your business profile now and gain access to all features and respond to customer reviews.
Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.
