EE have left us, as a small not-for-profit, with internet speeds that mean we have to limit the services people are able to offer from our space for over a year. Despite multiple attempts to get them to help, they have done absolutely nothing. This is having a big impact on our financial sustainability, but EE have not offered any solutions at all, and are demanding an extortionate termination fee for us to cancel the contract, despite their employees acknowledging the service is unfit for purpose.It's been a year of pulling my hair out trying to deal with them with absolutely zero progress. Tech support are atrocious, and the entire experience has been woeful from the very beginning.Meanwhile, Three are offering multiple solutions to our specific problem (external hubs and antennae) as standard and at no extra cost. EE refuse to offer us any support whatsoever.Oh - AND - I haven't been able to log into the online business platform once, despite multiple attempts at getting customer service to help. I still am not completely sure it exists.I could not regret choosing EE as a service provider any more than I do. As an alternative, I would recommend simply banging your head against the nearest wall. It's cheaper and you can stop when you want.UPDATE: I sent them the information requested and they did absolutely nothing.
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