business.natwest.com

1.2
1.2 Based on 81 reviews

...

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Maria Waheed
So disappointed!!! On friends reference I submitted an application for their business account by far

So disappointed!!! On friends reference I submitted an application for their business account by far the worst experience in terms of customer services and overall as well, the case handler is away from office and I don’t know who’s dealing with my application they repeatedly ask the same question and when I submit they ask you to wait for two working days by which I think they mean a month because no work has been done so far except from escalation. Will be moving to some other bank. Not professional at all!!!!

1
Date of experience: Feb 09, 2026

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