Oh dear. Locked out of my app. Told to reset it through online banking. Then locked out of my online banking and told to re-register. Fill in my details and I'm told they can't register me for an online service. Given a code and told to contact them. Contact us button doesn't work. I call their AI bot line and get some embarrassing motivational message from Dame Laura Kenny, who seems delighted to align herself to my misery. Then go through loads of options but they can't understand what I want so they tell me to try their contact us link online (the one which didn't work) and hang up. Try calling again again eventually get through - AI bot warns me there is a 20 minute wait time and reminds me not to be rude to the staff when I get through. This is supposed to be a business service?
Claim your business profile now and gain access to all features and respond to customer reviews.
